Davipharm

Job description:

• Contact potential or existing customers to introduce products or services using scripts of each channel
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales.
• Coordinate with field sales team to provide good customer service and support when needed
• Update customer information in the database, keep records of calls and sales and note useful information
• Take and process orders in an accurate manner and meeting sales target
• Handle grievances to preserve the company’s reputation
• Supporting the sales department with other administrative tasks, if requested
• Report on the sales performance of each market, customers to SFE

Job requirement:

• Graduated at least from intermediate of Pharmacy
• At least 1-2 years’ experience in the same position or related field
• Experience as telesales representative or other sales/customer service role
• Excellent communication and interpersonal skills
• Ability to learn about products and services and describe/explain them to prospects
• Negotiation skills with the ability to resolve issues and address complaints
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems, zalo OA
• Sale & Marketing skills
• Basic English communication

Please contact our Recruiter or apply via email recruitment@davipharm.info