
IT Support Senior Specialist
Job description:
- Troubleshooting technological issues and solves the problem quickly to ensure the business operations run smoothly.
- Install all new technology for the company, including computer operating systems, software programs and applications, new computers and other computer hardware.
- Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
- Manage all the IT assets, and compliance with the IT policies.
- Ensure data security, network access, web site and backup systems.
- Do other ad-hoc assignments from direct supervisor.
- Cooperation with IT Department of companies headquarter.
Job requirement:
- Engineer or Bachelor in Information Technology, Electronic and Telecommunications , Management Information System field.
- Troubleshooting the business solutions as Microsoft 365, Active Directory , Microsoft Azure , Warehouse Management …
- Administrator the file server system, backup system and firewall system.
- Ability to work under high pressure and intensive deadlines.
- Ability to handle multiple and concurrent tasks.
- Good knowledges in using Microsoft 365 solution as Excel, Word, PowerPoint, Teams and Outlook.
- Having the certificate in ITILv4 Foundation is 1 advantage.
- MCSA 2019, VMWare 7.0 or Azure 104 certificates, other equivalent certificates
- Ability to support the implementing business infrastructure solutions as: firewall, networking, server and backup.
- Ability to use Helpdesk ticket as Zendesk, Jira and read the system logs for solving the problems
- Good communication of English skills.
Please contact our Recruiter or apply via email recruitment@davipharm.info